Frequently Asked Questions

At Phi Wallet, full ownership of your gold acquisitions is guaranteed. Each purchase is physically stored in our highly secure vaults and remains off our financial balance sheet, ensuring that you remain the sole legal owner of your assets, regardless of Phi Wallet's future.

Despite fluctuations in 2021, gold has risen over 50% in the past 5 years. Historically, its price tends to rise in times of economic uncertainty. Investors turn to gold to preserve their money from inflation and diversify their portfolios. Regularly saving in gold mitigates short-term fluctuations, securing savings and building long-term wealth.

Phi Wallet is building trust by technical design, where you get to buy real gold through a transaction confirmed by a reputable blockchain technology.

All it takes is signing up, confirming your identity(KYC), initial deposit, and you are all set.

Sure, it's your gold. When you ask us, we prepare your shipment to be sent wherever you need it to be. The added cost is only calculated upon your request.

We offer a very competitive flat fee in physical gold, just 5% for buying and 3% for selling.

Free of charge for European residents with a bank account within the EU. For international transfers from outside the EU, Swift fees may apply and supported by the user.

Free of charge for EU residents holding a bank account within EU. 45€ for non-residents in the EU, regardless of the destination account.

Thanks to blockchain technology, your gold is convenient to buy and sell, transferable, and accessible anyhwere, anytime.

1-2 business days for processing transactions within SEPA and 2-4 business days for processing international transfers

With Phi Wallet, you can rest assured that your gold is safe and secure, and you can access it anytime, anywhere. Enjoy a 1 year storage for free, after that, you'll only be charged 0.5% per year

Deposit times vary depending on the bank and wire type. SEPA transfers take 1-3 business days, while SWIFT transfers take 3-5 business days. Some banks, like Revolut, offer immediate wire transfers, in that case your balance will be updated within one working day.

You will be able to transfer money and gold to other verified Phi wallets. Subscribe to obtain early access when available.

Our gold and cash reserves are audited by a top global auditor, ensuring complete transparency and security. Audit reports will be available on our website for your peace of mind.

The gold reserve of Phi Wallet, as well as the gold of all users, is physically stored and fully insured in a world-class gold vault located in the free trade zone in Singapore.